INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you use real wood for your products?

Absolutely! At Haven Decore, we pride ourselves on using premium, authentic wood such as Walnut, Sheesham, and Oak to ensure durability and a natural aesthetic.

Can I request a custom design for my home?

Yes, you can! Customization is our specialty. Simply share your ideas or reference images with us, and our craftsmen will bring your vision to life in wood.

How should I clean and maintain my wooden decor items?

Maintenance is simple. Use a soft, slightly damp cloth for dusting. Avoid direct sunlight and excessive water to preserve the polish and natural texture.

How long does delivery take across Pakistan?

We offer nationwide shipping. Standard orders typically arrive within 7–10 working days, while custom-made pieces may require additional time for crafting.

What is your policy if a product arrives damaged?

While we use high-quality protective packaging, if your item is damaged during transit, we provide a hassle-free replacement at no extra cost to you.

INFORMATION ABOUT US

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